If there is a casino that has beaten all odds to become among the best in the field, it is the energy casino. The casino offers more than 500 live dealer table games, slots and video poker. The reason why it has been able to stand out from the pack is that it is in pursuit of delivering the best slots accompanied by a committed player support. They are also reaching out to the widest possible international community.
Here, you will find huge titles from Wazdan, BF Games, Greentube (Novomatic), UC8, Quickfire (Microgaming) and Merkur. The energy casino, however, has failed to invest in its design and usability. The portfolio page containing games is a mess and it can be very confusing especially to beginners. The games are listed in one big pile without even pictures to identify them or any other way to filter your search to get to a particular game. Nevertheless, the casino is a good place in general and it has even won an award, the SBC Rising Star in Sports Betting.
Banking options and customer support at energy casino
The casino has tried its best to diversify the methods through which one can deposit funds. In addition to the e-wallet and credit card options, there are other local bank transfers and methods of payment. Although the casino specifies a withdrawal processing timeframe of 48 hours, it actually takes less time to withdraw. Casino sites licensed in Malta are mandated with the task of validating your identity before all your withdrawals combined reach €2300 and so you should not be surprised if you are asked to undergo some ID verification.
The casino works with GamCare, which is one of the oldest support agencies, to ensure that customers with gambling problems are attended to. The well-being of the customers is the topmost priority for the energy casino. That is not all. There are various channels through which you can raise an issue with the site. In addition to telephone, they have live chat, email and snail mail addresses which ensures that they accommodate everybody.
Still, on the issue of customer protection, the casino separates customer funds from the funds used in operation. Customers’ funds are kept in a trust account and this ensures that your money cannot be mismanaged by the casino. Even if they were to close down, you can be assured that your money is safe. These features have earned the casino a lot of praises especially in the online forums where customers are given a chance to review casinos. Of course, several complaints have been brought forward as well but it never hesitates to make things right.
The welcome package and other bonuses
Immediately you create an account with this casino you are given 15 free spins. To make the deal even juicier, no deposit is required from you. On your first deposit, the casino is generous enough to give you a match bonus of 100% up to €200 or the equivalent in the currency you are using. The minimum amount is very friendly as one is only required to deposit €10. This is the only chance that the casino gives to players to double their money and you should utilize it to the maximum. In addition to this bonus, you are also given 5 super spins which have a value of €1 each. These super spins can be utilized in playing Starburst.
A second deposit to the site attracts a 50% match bonus up to €200. In short, on your first and second deposit, you are given up to €400. Isn’t this a dream come true for the gamblers? The rewards on the second deposit do not end with the match bonus. You are also given 50 free spins. These spins can be used on a variety of NetEnt slots from Starburst and Guns ‘N Roses to Red Riding Hood.
The energy casino also has a VIP program to reward the loyal members. How does this work? Every time you play games at this site, you earn some points referred to as energy points. These points are redeemable for cash. You can also decide to use the points to shop at the Energy shop. Being in the VIP also comes with other advantages such as special promotions, committed VIP managers, and exclusive events.
Other bonuses given by the casino include a 50% match bonus up to €100 that is accompanied by some energy points if you play the game of the week. On the weekly slots races, if you are on the leaderboard you are given free cash. Those who perform well in tournaments stand a chance of getting free spins as well.
Games available at the energy casino
Novomatic slots such as Lucky Lady’s Charm, Dolphins Pearl, Book of Ra Deluxe and Sizzling Hot Deluxe can be found at this casino. There are also several slots from NetEnt and all these can be accessed online in your browser window. You don’t necessarily have to download and install the software. The casino has directed most of its focus and resources on the slots and they have not disappointed them.
Do you want slick games that do not load for eternity? This is the place you should run to. The games are also very entertaining. If you have had some previous exposure to novomatic games, you can be sure what to expect. If it is your first time, then you should know that wins come as a result of bonus sessions which can pay huge odds. This can be attributed to the exclusive features that the games have such as the expanding scatter symbols that is found in the Book of Ra Deluxe game.
Other casino players have not been left out. Although they are not offered in the same magnitude as slots, there are other games that you can play such as Sic Bo, Blackjack, Caribbean Stud, Baccarat, Red Dog, Casino Hold’em and several variations of video poker. The video poker comes with an interesting feature that shows the probability of getting the winning combination expressed as a percentage.Visit Now